If you're concerned about safety when shopping online, pay attention to the places from which you buy. Look for signs that the company is a legitimate business and wants to maintain relationships with its customers. Do they offer a newsletter? A toll-free customer-care line? Have they been in business for more than two years? Do they have posted online policies on privacy and security? What is their policy on returning purchases?
The answers to these questions can often be found in small-type links at the bottom of a site's home page -- "About Us," "Contact Us," "Privacy," "Security" and similar names. Reputable discount luggage stores will make these answers clear -- they want you to feel safe shopping with them.
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